General Education Mobile (GEM) Student Help

As a student, navigating and understanding new systems and procedures can sometimes be daunting.  This page provides you with information you will readily need and use.  If you have additional questions, please feel free to speak with any of the contacts listed on the contacts page.

Student Resources

ÃÛ¶¹ÊÓÆµ STUDENT ID - 9-digit number beginning with 870

This number is your unique identifier and must be used in communications with ÃÛ¶¹ÊÓÆµ faculty and staff. It serves as your username for Banner Web, the registration and fee payment system. You should find this number in an admissions letter or email.

ÃÛ¶¹ÊÓÆµ EMAIL - CHECK REGULARLY!!!

All contact from ÃÛ¶¹ÊÓÆµ, your department, your advisor and professors, will be sent to your ÃÛ¶¹ÊÓÆµ Office 365 email account. "I didn't get the message" will never be an acceptable excuse for missing deadlines and etc. Your ÃÛ¶¹ÊÓÆµ email address can be found on your admission letter or email. The first part of the email address, the PID or username, is used for some systems, and the whole email address will serve as your username for other GOML systems.  

  1. To log in for the first time, go to the Office 365 homepage at http://office.valdosta.edu and click on the "Self-Service Password Reset Tool." Follow through with the steps to reset your password.

  2. Then, go back to http://office.valdosta.edu to log into your email account with your new password and username. It is recommended that you bookmark this link. Your username will be your entire ÃÛ¶¹ÊÓÆµ email address, for example: xxxxx@valdosta.edu. For extra help, see the Office 365 guides.

  3. Contact your advisor: Your admissions letter should communicate your advisor. if your advisor has already sent an e-mail to you, please respond; if not, initiate contact with your advisor using the email address provided on the admission letter.

If you have any trouble logging into your Office 365 email, submit a help request at ÃÛ¶¹ÊÓÆµ IT Helpdesk or call the ÃÛ¶¹ÊÓÆµ HelpDesk at (229) 245-4357.

Setting Up MyÃÛ¶¹ÊÓÆµ

ÃÛ¶¹ÊÓÆµ unifies access to a number of online electronic resources through the MyÃÛ¶¹ÊÓÆµ Portal link found on the ÃÛ¶¹ÊÓÆµ web site. This guide will walk you through the steps of setting up your MyÃÛ¶¹ÊÓÆµ account and provide an overview of the key resources you can access with it. Setting up your MyÃÛ¶¹ÊÓÆµ is contingent on what the university classifies you as therefore the new user guides are tailored to that classification. 

ÃÛ¶¹ÊÓÆµ Electronic Services

With the MyÃÛ¶¹ÊÓÆµ login, you will gain access to ÃÛ¶¹ÊÓÆµ’s electronic services such as: 

  • Office 365, which includes your ÃÛ¶¹ÊÓÆµ email and a variety of online Microsoft apps.
  • Banner, which includes registration for classes, access your financial aid, meal plan options, among other things.
  • BlazeView, which includes your online coursework access
  • ÃÛ¶¹ÊÓÆµ's Wi-Fi service. 

What username do I use?

Other Helpful Resources

File Sharing | Mobile Printing | Computer Labs/Classrooms | Reset Password

Need Assistance?

Contact the Solutions Center! 

Banner is an application used to manage administrative information ranging from class registration, scheduling, and student grades to human resources and financial services information. There are two distinct components of the Banner system:

BANNER WEB SELF-SERVICE

BANNER ADMIN


Banner Guides

Faculty/Advisor Menu Guides | Student Menu Guides | Banner Admin Pages | Managed File Transfers | View What's New in Banner 9

Need Help?

Registration Questions: Contact the Office of the Registrar

Advising Questions: Contact University Advising & Student Transitions

Technical Questions: Contact ÃÛ¶¹ÊÓÆµ Solutions Center

Students will find the most up to date information on how to register for courses with the Office of Registrar.  

Academic Calendar 

New Student Orientation

or known on campus as

Blazer Beginnings Orientation

Orientation is designed to help you get settled in at ÃÛ¶¹ÊÓÆµ. Whether face-to-face or online, the information provides you with the resources and next steps needed to start your first day as a Blazer.

What is Blazer Beginnings Orientation?

Blazer Beginnings Orientation is ÃÛ¶¹ÊÓÆµ's introduction to campus life for new students. All students are required to attend an orientation session prior to enrolling in classes. Sessions are led by current ÃÛ¶¹ÊÓÆµ students and support staff, who are here to answer your questions and show you how ÃÛ¶¹ÊÓÆµ is ready to support your success as a new Blazer! You will receive your first-semester class schedule from an academic advisor, connect with Financial Aid, additional support services, and student life. 

First Year Student Transfer Student
Orientation Registration Current Semester Schedule 
New Student Checklist Cheat Sheet Frequently Asked Questions

GoVIEW and Course Access

Your GoVIEW account will be created within 24 hours following your registration in a GoVIEW Course. To access GoVIEW, using the search function in the upper right corner of your screen on any ÃÛ¶¹ÊÓÆµ page, including MyÃÛ¶¹ÊÓÆµ, search for GoVIEW. In the list of results, select ÃÛ¶¹ÊÓÆµ Courses in GoVIEW, which will bring you to this page. Once here, click the green Login to GoVIEW button above.

Please remember you will not have access to your courses until the first day of class, and your course access will end approximately 60 days after the end of the course. Be sure to download and save any information you may need later before your course access ends.

Logging in to GoVIEW

  • Your GoVIEW username is the first part of your ÃÛ¶¹ÊÓÆµ e-mail address (before @valdosta.edu), followed by _vsu (Example: ÃÛ¶¹ÊÓÆµ email address jadoe@valdosta.edu will have the GoVIEW username: jadoe_vsu) 

First-time login

The first time you log in to GoVIEW, follow these steps.

  • Click "Forgot Password" on the login screen and enter your username on the screen that opens. Do not enter your email address.
  • A password link will be sent to your valdosta.edu email address. The email will be sent from donotreply@donotreply.view.usg.edu 
  • If you do not see this email in your inbox, please check your junk folder as well.
  • If you do not receive the 'donotreply' password link email within 24 hours, contact the eCore Helpdesk at 678-839-5300, 1-855-933-2673 or ecore@ecampus.usg.edu

Two-Factor Authentication (2FA) 

Two-Factor Authentication (2FA) provides an extra layer of security for your GoVIEW account by requiring a second form of verification. To get started, refer to the Two-Factor Setup Guide for GoVIEW. This guide will walk you through setting up 2FA using a supported authenticator app, such as PortalGuard, Microsoft Authenticator, DUO Mobile, or OneLogin Protect, by scanning a QR code and entering a verification code.

GoVIEW Password Security

Your GoVIEW password expires every 180 days. You will receive a password reset reminder to your email of record 10 days in advance of the password change date.

Password Requirements

  • The previous 4 passwords cannot be reused
  • Password must be at least 10 characters long
  • Password cannot contain username, first name, middle name, last name, or org defined id.
  • Password must contain characters from at least 2 of the following categories:
  • Lowercase letters from European languages.
  • Uppercase letters from European languages.
  • Base 10 digits.
  • Nonalphanumeric characters, e.g. !, @, #, $, etc.

Additional Resources

Collaborative Calendars

To view semester dates for eCore, eLanguage, Graduate Collaborative, Georgia WebMBA, or European Union Studies programs, please visit our Collaborative Calendars page.

GoVIEW Tutorials

For Students: After your account has been created, you will have access to the ÃÛ¶¹ÊÓÆµ D2L Student Tutorial CO course. Use this area to become familiar with ÃÛ¶¹ÊÓÆµ GoVIEW Support (Center for eLearning and IT Helpdesk) and GoVIEW courses.

For Instructors: After your account has been created, you will have access to the ÃÛ¶¹ÊÓÆµ D2L Brightspace Instructor Tutorial CO course. Use this area to become familiar with ÃÛ¶¹ÊÓÆµ GoVIEW Support (Center for eLearning and IT Helpdesk) and building and facilitating GoVIEW courses.

ÃÛ¶¹ÊÓÆµ Center for eLearning

If you would like one-on-one assistance, please contact an eLearning staff member by emailing goview@valdosta.edu.

Brightspace by D2L Help Center 

Brightspace by D2L also has a Help Center that is available to students and faculty 24/7, 365 days a year for technical support.

ÃÛ¶¹ÊÓÆµ Policies

Want to improve your performance with 1-on-1 tutoring?

ÃÛ¶¹ÊÓÆµ is excited to announce a partnership with Knack — the fastest growing peer learning platform for college students, focused on helping students like you succeed in the classroom, and beyond.

Knack is here to help! Knack is a platform that connects students like you with peer tutors who have excelled in the very same classes you are taking. The best part? The tutoring is free! This means you can get the personalized, one-on-one assistance you need to master difficult concepts, prepare for exams, and improve your grades.

HOW TO SIGN UP:

  1. Visit Valdosta's Knack website and sign in with your MyÃÛ¶¹ÊÓÆµ account.
  2. Set your notification preferences.
  3. Request assistance with a course or topic.

More information can be found on our Academic Support Center Page or call 229.333.7570

Need Help? We Provide Solutions!


We began as a traditional IT Helpdesk, but evolved to better meet the strategic goals of our university. The Solutions Center now serves as ÃÛ¶¹ÊÓÆµ's centralized client support team, specializing in:

You can contact the Solutions Center:

    • Phone: (229) 245 - HELP (4357)
    • VoIP: HELP (4357)
    • Technology Services Portal: This is a self-service portal created for your convenience, as it is available 24/7. It is the primary method for requesting support and commmunication.
      • Log into MyÃÛ¶¹ÊÓÆµ (If you are unable to log in, please call us at the number above)
      • Click the All Portals button
      • Click Technology Services Portal
Military-Connected Resource Center
  • 1500 N Patterson St Valdosta, GA 31698
  • Mailing Address
    1500 N. Patterson St.
    Valdosta, GA 31698
  • Phone: 229.245.3737
  • Monday - Friday

    8:00 AM - 5:00 PM